At ZYTHERIONIX, customer satisfaction is our top priority. We understand that sometimes you might need to return a product. Our returns policy is outlined below to assist you in this process.
The following items are not eligible for return:
To initiate a return, please contact our support team via [email protected] with your order details. We will guide you through the process.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For more information about our returns policy, please contact us at [email protected].